Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using the Kukai Japanese Language Academy website (kukai.co) and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Kukai Japanese Language Academy provides Japanese language education services, including but not limited to:

  • JLPT preparation courses (N5 to N1)
  • Business Japanese programs
  • Cultural immersion courses
  • Conversation practice sessions
  • Kids programs
  • Educational resources and materials

3. Enrollment and Registration

3.1 Eligibility

To enroll in our courses, you must be at least 6 years of age. For students under 18, enrollment must be completed by a parent or legal guardian.

3.2 Application Process

Enrollment is subject to available space and acceptance by Kukai Academy. We reserve the right to refuse enrollment to any applicant at our discretion.

3.3 Accurate Information

You agree to provide accurate, current, and complete information during the enrollment process and to update such information as necessary.

4. Fees and Payment

4.1 Course Fees

Course fees vary by location, program, and duration. Specific pricing information is available by contacting your preferred branch.

4.2 Payment Terms

Payment terms and accepted payment methods will be provided during the enrollment process. Payment is due as specified in your enrollment agreement.

4.3 Refund Policy

Refund policies vary by branch and course type. Details will be provided in your enrollment agreement. Generally:

  • Full refunds may be available if cancellation occurs before course start date
  • Partial refunds may be available for early withdrawals, subject to terms
  • No refunds after a specified period into the course

5. Student Conduct

Students are expected to:

  • Attend classes regularly and punctually
  • Respect teachers, staff, and fellow students
  • Complete assignments and participate actively
  • Follow classroom rules and academy policies
  • Use academy resources responsibly

We reserve the right to dismiss students who violate conduct policies without refund.

6. Intellectual Property

6.1 Academy Materials

All course materials, content, logos, and trademarks are the property of Kukai Japanese Language Academy and are protected by copyright and intellectual property laws.

6.2 Usage Restrictions

Students may use provided materials for personal educational purposes only. Reproduction, distribution, or commercial use of materials is strictly prohibited without written permission.

7. Website Use

7.1 Acceptable Use

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website's operation
  • Transmit harmful code or viruses
  • Collect user information without permission

7.2 Content Accuracy

While we strive to provide accurate information, we do not guarantee the completeness or accuracy of website content. Course details, schedules, and fees are subject to change.

8. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to our collection and use of personal information as described in the Privacy Policy.

9. Disclaimers and Limitation of Liability

9.1 Service Availability

We strive to maintain continuous service but do not guarantee uninterrupted access. Services may be suspended for maintenance, updates, or due to circumstances beyond our control.

9.2 Educational Outcomes

While we are committed to providing high-quality education, we do not guarantee specific learning outcomes or JLPT exam results.

9.3 Limitation of Liability

To the maximum extent permitted by law, Kukai Japanese Language Academy shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.

10. Modifications to Courses and Services

We reserve the right to:

  • Modify course content, schedules, or instructors
  • Cancel courses with insufficient enrollment
  • Change fees with appropriate notice
  • Update policies and procedures

Significant changes will be communicated to enrolled students.

11. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where the relevant branch is located, without regard to conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these terms or your use of our services should first be addressed through direct communication with the relevant branch. If unresolved, disputes will be handled according to the dispute resolution procedures of the applicable jurisdiction.

14. Changes to Terms

We may revise these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes constitutes acceptance of the modified terms.

15. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Contact Information

For questions about these Terms of Service, please contact us:

Kukai Japanese Language Academy
Email: information@kukai.co
Phone: +44 75 7734 7482

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any enrollment agreement, constitute the entire agreement between you and Kukai Japanese Language Academy regarding the use of our services.